- Introduction
This Cookie Policy describes the use of cookies and similar tracking technologies on the official website steugene.ca operated by St. Eugene Golf Resort & Casino. By accessing or using this website, you acknowledge the practices described in this Cookie Policy. Cookie-related disclosures form part of the broader Privacy Policy, which governs the collection, use, and retention of personal data obtained through online services.
This Cookie Policy applies exclusively to digital services operated by St. Eugene Golf Resort & Casino through steugene.ca. It does not apply to third-party booking platforms, travel directories, or other external websites that may list or reference the property. Those platforms operate under their own cookie and privacy policies.
- What Are Cookies
A cookie is a small file placed on your device when you visit a website. Cookies allow a website to recognize your device, store certain preferences, and collect information about how you interact with the site. Cookies may be session-based, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a defined period or until manually removed.
Use of cookies on steugene.ca is carried out in accordance with applicable Canadian privacy legislation, including the Freedom of Information and Protection of Privacy Act (British Columbia) and relevant provisions of the Gaming Control Act (British Columbia) where applicable to gaming-related data collection.
3. Categories of Cookies Used
3.1 Essential Cookies
Essential cookies are required for the website to function. These cookies cannot be disabled because they are necessary for the delivery of core website services. They do not collect personal information for marketing purposes and are not used to track activity across other websites.
3.2 Analytics and Performance Cookies
Analytics and performance cookies collect information about how visitors use the website, including which pages are visited most frequently and how users navigate between pages. The data is used to identify usage trends, evaluate the effectiveness of services, and improve the overall functionality of steugene.ca. Information is processed in aggregate and is not used to identify individual users.
3.3 Personalization and Advertising Cookies
The website may use cookies to enhance browsing experience, serve personalized content, and analyze traffic patterns. These cookies may be used to assess the effectiveness of promotional communications and to tailor content displayed during a visit. Where such cookies are non-essential, user consent is required before they are activated.
- Consent and Cookie Controls
When you visit steugene.ca, a cookie consent notice is displayed. By selecting “Allow Cookies,” you provide consent to the use of cookies as described in this Cookie Policy and in the Privacy Policy. Additional controls may be available to manage how data is used on the site.
You may withdraw or modify cookie preferences at any time through the following options:
- Browser-level controls: Browser settings may be adjusted to refuse all cookies or to notify you when a cookie is being sent. The method for adjusting these settings varies by browser. Disabling cookies at the browser level may affect the functionality of certain features on steugene.ca.
- On-site cookie management: Where a cookie management interface is provided on the website, it may be used to enable or disable non-essential cookie categories. Essential cookies cannot be disabled through this interface as they are required for site operation.
Withdrawing consent does not affect the lawfulness of processing that occurred prior to withdrawal.
- Data Collected Through Cookies
Cookies and similar technologies may be used to collect the following categories of data:
Category - Examples of data collected
Usage data - Pages visited, time spent on pages, navigation paths
Device data - Browser type, operating system, screen resolution
Session data - Login state, session identifiers
Preference data - Language settings, previously selected options
This data is used to provide and maintain website services, monitor usage, conduct internal analysis, and evaluate and improve the digital presence of St. Eugene Golf Resort & Casino. Data collected through cookies is not used to make automated decisions that produce legal or similarly significant effects on individual users.
- Data Retention
Personal data collected through cookies is retained only for as long as necessary to fulfill the purposes described in this Cookie Policy and in the Privacy Policy. Usage data collected for internal analysis purposes is generally retained for a shorter period, unless it is required to strengthen system security, improve service functionality, or comply with applicable legal obligations.
Upon expiry of the applicable retention period, data is deleted or anonymized in accordance with standard data management procedures.
- Third-Party Cookies
The website may include content or functionality provided by third-party services. These third parties may place their own cookies on your device when you interact with such content. St. Eugene Golf Resort & Casino does not control the cookie practices of third-party providers. It is recommended that you review the privacy and cookie policies of any third-party services you interact with through the website.
- Children and Cookie Data
Website services are not directed at individuals under the age of 13. St. Eugene Golf Resort & Casino does not knowingly collect personal information, including data collected through cookies, from anyone under the age of 13. If it becomes known that data has been collected from a person under this age without appropriate consent, steps will be taken to delete that information.
- Updates to This Cookie Policy
This Cookie Policy may be updated from time to time to reflect changes in practices, applicable law, or the technologies used. Any material changes will be communicated through the website. Continued use of steugene.ca following the publication of an updated policy constitutes acceptance of the revised terms.
- Contact Information
For questions or concerns regarding this Cookie Policy or data handling practices, St. Eugene Golf Resort & Casino may be contacted through the following channels:
- General inquiries and reservations: 1.866.292.2020
- Casino inquiries: 1.877.417.2772
- Media and press centre: 250.420.2021
The reservations team is available Monday through Friday, 9:00 AM to 5:00 PM Mountain Time.
For written correspondence, the property is located at:
7777 Mission Road, Cranbrook, British Columbia, V1C 7E5, Canada.
Additional information regarding data handling practices is available in the full Privacy Policy published at steugene.ca/privacy-policy/.